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Priorities

Nullify automatically assigns a priority to each Jira ticket based on the finding's priority. By default it maps to the standard Jira priorities of highest, high, medium, and low.

If your Jira project uses a different priority scheme, you can configure the mapping in the Jira integration settings in the Nullify dashboard. The mapping is optional — if you do not configure one, Nullify uses the default Jira priorities above.

The mapping goes from Nullify's priority taxonomy to your Jira priorities. Nullify's priorities are URGENT, IMPORTANT, MEDIUM, and LOW (note these are Nullify's priority labels, not Jira severity terms like CRITICAL/HIGH). For each Nullify priority you choose the Jira priority you want the ticket to use, for example:

Nullify priority
Jira priority

URGENT

Critical

IMPORTANT

Important

MEDIUM

Routine

LOW

Low

The priority mapping you set in the dashboard applies to all tickets Nullify creates in that Jira project, so you can keep a single consistent priority scheme across your organization.

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