> For the complete documentation index, see [llms.txt](https://docs.nullify.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.nullify.ai/connectors/jira/priorities.md).

# Priorities

Nullify maps finding priority to the destination Jira priority when it creates a ticket. The default mapping uses Jira's standard highest, high, medium, and low priorities.

There is currently no dashboard editor or public configuration write path for a custom Nullify-to-Jira priority mapping. Do not look for a mapping control in the Jira connection form. If your project uses a different priority scheme, verify the priority on a test ticket and contact Nullify if the default does not resolve correctly.

Finding priority, severity, and Jira priority are different fields. Ticket-creation thresholds are configured separately under [Ticketing and SLAs](/configuration/configuration-ticketing.md); changing a threshold does not create a custom Jira priority scheme.